Sales and Marketing

Tingkatan

Professional

Bahasa

Indonesia

Sertifikasi

Tersedia

Informasi Lebih Lanjut

Untuk informasi lebih detail mengenai kegiatan training ini bisa menghubungi Tim Sales Nobel Dev Center, sebagaimana berikut di bawah ini :

Informasi Lebih Lanjut

Untuk informasi lebih detail mengenai kegiatan training ini bisa menghubungi Tim Sales Nobel Dev Center, sebagaimana berikut di bawah ini :

Deskripsi Program Training

  • Service Excellence
  • Communication Skill
  • Effective negotiation skill

Tujuan Pelatihan

  • To know the reason that service is critical
  • To Build a model describing excellent and awful services
  • To determine customers’ standards for achieving service
  • To establish specific behaviors that will assure increased customer satisfaction
  • To use positive words, tone and body language with customers for employee learning
  • To do five critical behaviors to ensure customer will have a good impression of your business
  • To get “buy-in” and improve ones level of customer service
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Metode Pelatihan

  • Online (Live Training Zoom) /¬†Offline (Inhouse Training)
  • Projects Based
  • Study Case
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Peserta

Human Resources Team, Sales/Marketing Officer, Front Liners and other line Managers or Staff, who are interested about the above issues, for up to 20 participants per class

Facilitator